Staff was not knowledgeable on the new Apple watch series 3. We were miss informed on what phone is capable to pair. As well as no one offered to assist getting device paired. so after spending $ 400.00, had to spend another $600 for new phone. Had I known this prior I would of bought Series 1. Thank you verizon store in Norwich for helping us get things working.
Went to Geek Squad for a quick question... was answered rudely, which I did not appreciate. I pay for their service yearly and expect a level of respect when coming in to get professional help.
I love having a brick and mortar electronics retailer near me. The store has a wonderful selection and has some very knowledgable sales people. The vast majority of my experiences have been positive. However I have had a few occasions when I've need assistance and the staff at the store were busy huddled up talking to each other. Both of those times I went to another retailer on the parkway and got what I needed there.
Very helpful staff. Answered honest questions about my current tablet and even gave name of another local repair shop, but I ended up buying a new-ish (out of box sale) tablet and it's working fine. They threw in 1yr warranty for free also.
Nice selection, decent prices. But the employees (while I was there, can't speak for another time) seemed a bit uninspired. I don't like to be hounded, but I was pretty obviously searching the store for something, and every employee I walked by didn't seem to pick up on that. They were all just sort of walking around, talking to each other. When I did ask for help, got passed off three times. But easy check-out process.
Best Buy is a US Electronics Store based in Vestal, New York. Best Buy is located at 3209 Vestal Pkwy E, Vestal, NY 13850, USA.
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