Its a good place to shop
Great staff, knowledge for the type of store it is. Prices and products are decent.
Horrendous line every time I am ever at this store. 4 cash registers yet only one is ever open. 35 people in line waiting to check out, over an hour to make it to the register. No thanks!
We decided to check out Harbor Freight so we signed up via text and received a 20% off coupon valid for 7 days. I was told there was a quantity of 1 of the item I wanted to purchase. I drove 45 minutes only to find out the item was not available and I would have to return in 3 days and unfortunately they would not be able to honor our coupon as it would be expired. I interacted with 3 employees, 2 of which had terrible customer service skills. Ultimately I ordered the item online. However we have decided it will be our first and last purchase due to the way we were treated.
I purchased a central forge model #67415 vise a few months ago and while using it I broke the jaw face-plate. I called harbor freight to order a new one and after being on hold for 25 minutes I was told they don't stock or sell parts for this product. As I suspected, when you sell junk it is not intended to be repaired, just discarded. Trust me as I told the young lady who answered my call, " I won't be buying anything else at harbor freight! Chinese Junk
Harbor Freight Tools is a US Hardware Store based in Vestal, New York. Harbor Freight Tools is located at 124 Sycamore St, Vestal, NY 13850, USA.
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